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Malaseb Medicated Shampoo 250ml (Prescription Only)

$165.00

This is a Prescription item. If you do not have a prescription, please book an appointment with our clinic on 2382 3300. If you have an up-to-date prescription from another vet, please email the prescription to Kvhkvhkvh@outlook.com or send it via WhatsApp: +852 5335 0069.

Malaseb is registered to treat Seborrhoeic Dermatitis and Dermatophytosis. Seborrheic Dermatitis is the scientific name for a skin infection involving bacteria (Staphylococcus) and yeast (Malassezia). Dermatophytosis is the scientific name for ringworm, a condition which is not due to worms (like the name suggests) but is, in fact, a fungal infection.

Product Description

It is normal in dogs to have low numbers of resident bacteria and yeasts on the skin surface. When there is a disruption to the skin’s natural ecosystem these bacteria and yeasts can overgrow causing disease.

Reasons for disruption to the natural balance:

  • Allergy, including to pollens, grasses, foods (meats) and fleas.
  • Parasites, such as fleas, mites and lice.
  • Hormonal problems
  • Conformational problems such as deep skin folds, making sweaty crevices.

How does Malaseb help?

  • Kills the micro-organisms, helping to keep the numbers of yeasts and bacteria at manageable levels.
  • Removes excess scale and oils, commonly produced when the skin is infected
  • Removes allergens such as pollens which can be caught in the fur or on the skin causing irritation

DERMATOPHYTOSIS or ‘Ringworm’
Ringworm is the most common fungal condition in cats, however, it is also a well-recognised problem in dogs and horses. Malaseb will help to sterilise the coat of ringworm spores, helping to speed recovery and prevent the spread of the disease.

Ringworm in cats is a systemic disease which means that although you may only see a few spots the cat is actually covered in ringworm infection and thus all over treatment is needed. Malaseb can be used alone or in combination with systemic medication (usually anti-fungal tablets) to treat ringworm. Combination therapy results in a faster cure than either alone. Malaseb should be used twice weekly during ringworm treatment.

It is important if you have young children or immune-compromised adults in the same household as an infected cat that you discuss this with your veterinarian or doctor.  Ringworm can have serious consequences for those without a good immune system.

How often should I apply Malaseb?
In the case of seborrhoeic dermatitis, Malaseb should be used twice weekly when the infection is active. You may be able to reduce the frequency of bathing to once per week or fortnight once the infection is under control. In most circumstances long-term therapy is needed as ‘curing’ the cause of the imbalance is not always possible.

In the case of ringworm, twice weekly bathing is recommended to clean the coat of spores and infection. Therapy is typically needed for 8 to 12 weeks.

HOT TIPS

  • Leave the shampoo on for the full 10 minutes where ever possible.
  • Always make sure the coat is thoroughly wet before applying Malaseb, this will make lathering and spreading easier.
  • Using a sponge can help to spread the shampoo well. The sponge also holds water which again helps to ensure the coat is adequately wet during application.
  • A damp cloth, with a small amount of diluted foam can be used to clean the face of both cats and dogs.
  • Whilst bathing cats is never easy, many will tolerate water better if it is not running. Using a 3 bucket technique, where all buckets are filled with warm water can help. The cat is dunked (not including head) into the first bucket and shampoo applied, then wrapped in a towel for the 10 minutes to stay warm and prevent licking foam. Once the 10 minutes is up the cat is sequentially dunked into the foamy then remaining buckets to rinse the coat.

This is a Prescription item. If you do not have a prescription, please book an appointment with our clinic on 2382 3300. If you have an up-to-date prescription from another vet, please email the prescription to Kvhkvhkvh@outlook.com or send it via WhatsApp: +852 5335 0069.

Returns and Exchanges

Our customer service team double check orders before they are sent out, it’s important to us that you receive the correct order. If by chance you receive an incorrect item, or there is an issue concerning the quality of the product, please notify us within 14 days and we will offer a refund or exchange free of charge.

If you made a mistake with your order, you can return or exchange such item within 14 days of delivery, however you will bear the cost of returning the goods to us as well as the re-delivery fee.

To qualify for a full refund, returned items must arrive at our vet clinic, Kowloon Veterinary Hospital in their original packaging, in an unopened and resalable state. Please also include your original invoice and a copy of any email correspondence.  Items returned damaged, with the security seal broken, incomplete or not in a resalable condition will not be accepted.

Sale items cannot be returned or exchanged except as noted by Hong Kong law.

For questions or concerns please email us at enquiries@prescriptionfood.com.hk or call us any day from 10am – 7pm on 2382 3300. Once we have received your parcel for refund or exchange, we will inform you via email to confirm if our policy terms and conditions have been met.

Each manufacturer provides their own warranty period.  If your product is faulty within the said warranty period, please contact them regarding a replacement or a repair.

We recommend you use a reputable courier service such as SF Express and HK Post when returning goods as we are not liable for items lost or damaged during their return to us.

We aim to process returns as swiftly as possible, and should be processed within 14 days after we receive their return deliver.  The only delay may be if additional information is required from the original manufacturer.

Please ensure you contact us before returning items as any unauthorised returns will not be accepted and will be rejected upon arrival.

Terms & Conditions

PrescriptionFood.com.hk strives to keep all product information as current as possible, however, from time to time packaging or ingredients can change without our knowledge.  For this reason we are not responsible for the accuracy of information, or typographical errors and recommend for the most accurate product information you contact the official website.

Payment

Payment is completed online using Visa, Mastercard and American Express. We use PayPal to process all payments, however, a PayPal account is not required. Alternatively, you can pay by bank transfer. We do not accept personal cheques, money orders, or cash. Your order will be shipped once confirmation of payment has been received.

Terms of Use

PrescriptionFood.com.hk reserves the right to make changes and price adjustments to this site at any time.  All prices are accurate at the time of listing and be reflected on the price charged on your invoice.  From time to time an item may become unavailable beyond our control.  Whilst every effort will be made to order the missing item, or offer a replacement with the customers approval, we reserve the right to cancel such item from the order.

Privacy Policy

PrescriptionFood.com.hk understands the importance of protecting your privacy, we are committed to ensuring your personal data is not shared with any third parties.  We only keep key information such as your name, contact details, and previous orders to help us provide the best possible service to you, including sharing emails with information new services, products or offers.  Our payment processing gateway encompasses a range of procedures to ensure your information is encrypted and secure to avoid unauthorised access.

Product Information

PrescriptionFood.com.hk strives to keep all product information as current as possible, however from time to time packaging or ingredients can change without our knowledge.  For this reason we are not responsible for the accuracy of information, or typographical errors and recommend for the most accurate product information you contact the official website.

Customer Feedback

We appreciate customer feedback, it helps us improve our service and your shopping experience.  If you have feedback to share with us please email us at: enquiries@prescriptionfood.com.hk.

Kowloon Veterinary Hospital
Ground Floor
Yue Luen Mansion
2 Junction Road
Kowloon City, Kowloon

T: (852) 2382 3300
E: enquiries@prescriptionfood.com.hk

Delivery Terms

Enjoy free delivery anywhere in Hong Kong for orders over HK$300 (excluding islands and special districts). A shipping fee of HK$80 is added to orders below the minimum amount. We do not ship to locations outside of Hong Kong.

  1. You can request the goods be delivered to your address or pick up at closest SF Express station.
  2. SF-express surcharges for shipments delivered to remote areas or non-commercial and industrial areas. The surcharge will be borne by the purchaser at the time of delivery.
  3. Delivery is only made to the area that vehicles are accessible.
  4. Delivery will not be made on statutory holidays, we will schedule the delivery on the following day.

Special Districts

  • Sai Kung – HKD800 or above
  • Tung Chung – HKD600 or above
  • Lantau Island and Discovery Bay – HKD800 or above

Out of Service Area

  • Sha Tau Kok Restricted Area | Tak Ku Ling | Man Kam To | Mai Po | Lok Ma Chau
  • Restricted Area | Lo Wu | Po Toi Island | Tung Ping Chau | Grass Island | Kat O

 

Processing Time

We aim to deliver all purchases within 3 business days of ordering. In the unlikely event that your order will take longer than 3 business days, we will contact you to let you know the estimated shipping date.

Receiving Deliveries

All deliveries require a signature and delivery times cannot be confirmed. We recommend you leave alternative delivery details should you not be home at the time of delivery.  These may include leaving your order at the front door, or alternatively delivering to the management office.  Kindly note we are not responsible for items after delivery has been completed.

Delivery service will be suspended when typhoon signal No.8 or above or a black rain warning is hoisted.

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